Double Suite, 2 Double beds

This was a wonderful experience as it was our first time in Playa del Carmen. The staff were very welcoming, kind and accommodating. Although we arrived earlier than the check-in time so rooms were in the process of getting cleaned, they allowed us to store our baggages in a locked storage while we ventured out and grabbed a meal (which they recommended an excellent place in walkable distance of 5mins). We had wonderful chats with the staff and they made our stay even better. They had a great security door system so we also felt safe. This was a great location since it is located near many eateries, pharmacies, convenience stores, and shops. The room was clean and a lot more spacious than we thought. If you need any extra amenities such as a clothing iron, you can ask the front desk and they will provide it for free. If you need a taxi, they can help you with that. If you’re at another location, you could contact the hotel via Whatsapp to request a taxi as well(highly recommended saving their contact in this app). We highly recommend this place and would most likely return with friends and family.

This hotel is a HIDDEN GEM!! I spent hours researching hotels for our vacation to Playa del Carmen and wow am I happy we chose Ah Xok Suites. The hotel looks EXACTLY like the pictures. Every picture is totally accurate. It is very clean and feels fresh and new. It is a 5 minute walk from a beautiful, public beach (barely 5 minutes!) There is a pharmacy right next door and it is literally a 30 second walk from the happening and super cool 5th Avenue, lined with stores, restaurants and bars. Everything you could possibly need is within a few minutes walk. The rooms are beautiful, clean and have a full kitchenette, balcony and table to eat meals. The rooftop pool is awesome. The staff is so helpful and friendly. And the prices are amazing! Literally the only negative things I can say are that they wouldn't give us extra towels (but they'll give you beach towels with a 500 peso deposit) and there is no conditioner. Otherwise this place is absolutely perfect.

Everything great, we will come back for sure ☺️ the hotel is located nearby 5th Avenida but far enough to not hear any noise which was perfect for us. The room was beautifully prepared and clean and the stuff was very nice, everyone we talk to was helpful and very nice 😊 recently they added breakfast on the roof garden which is totally worth the price - only 150 pesos for many variety of food that is prepared right away and super delicious! We had coffee, fresh drinks, chilaquiles and enchiladas (and there was so much more to choose). Recommend 100% ☀️🌴

Very nice hotel with nice interior and atmosphere. Rooms were clean and staff is so friendly and helping. Only thing I would mention negatively is the shower, which is has not that much pressure, not many towels just one per person and one to share for the hands and the water takes a long time to drain. Also bed was not very comfy. Would come back